2011-10-04 Strategic Plans Strategic-Plan-2010-eng.pdf108.4 KB This publication is available upon request in alternate formats. Table of Contents Chair's Message Mandate Vision Mission Values Overview Current Realities Workload Trends An Evolving Applicant Profile Adapting to Change Accountability and Public Service Renewal at the Board Looking ahead to 2015 Strategic Priorities 1. Program Delivery 2. Improved Program Delivery 3. Communication 4. Accountable Management Next Page
